A decent place for home delivery !
Rating – 3.5/5
In terms of home delivery places what is highly desired is an establishment which can deliver at the promised time with decent quality and quantity. Healthy bites checks all these marks…well almost, read on to find out about my experiences with them over a period of an year which is more than enough to gauge them I guess.
Delivery time – 3/5 – In terms of delivery time I think it varies based on the platform you’re using to order from here. You basically have three options namely Zomato, foodpanda or their own site hbrestro to order for delivery. Each option has some discounts associated with them while their own site gives 20% off on orders beyond 400 and an additional 20% off when paying with Mobikwik (once a month per user) so you may order based on your preferences accordingly.
In terms of delivery time they’re a bit inconsistent and this is the single most factor which they need to concentrate on to improve the customer experience. I have been at the receiving end couple of times when the order delivery took close to 1.5 hours ! Though just last night they delivered within 40 minutes so as I said before they need to be more consistent in this parameter.
Food – 3.5/5 – My take on some of the items that I have ordered over the last year or so :
Tandoori Chicken – 3.5/5 – The preparation usually is juicy and the chicken is tender if at times a bit under-roasted so it’s a good idea to call them and let them know your preferences. Taste wise the marination is pretty good and I am taking a point off because of their inconsistency of char-grilling the chicken properly.
Chicken Lollipop Masaala – 4/5 – This is by far one of the tastiest Chicken Lollipop preparations I have eaten in a while and it comes with a lot of Masaala (veggies and seasoning) accompanying the preparation which you can even eat with a bread like Parantha (may sound a strange combination to some) and I just loved it 🙂
Mutton Biryani – 2/5 – The only advice I have in this regard is to skip this one as the dish is pretty uninspiring to be really honest. It doesn’t appear to be a dum type version of Biryani and the taste of the meat is pretty average. At best it’s passable as a pulao with chunks of mutton thrown in later on.
Dal Tadka – 3.5/5 – Your standard Dal Tadka with nothing exceptional or bad about it !
Kadhai Paneer – 4/5 – This is a pretty good preparation but the only slight issue I have here is with the gravy or the lack thereof 😉 It’s a semi dry preparation with a good taste and the quantity of Paneer is fair enough as well.
Chicken Tikka Masaala – 3.5/5 – Fairly good preparation with Tikka Chicken that goes best with the Butter Naans.
Value for Money – 4/5 – The items are fairly priced with respect to quality & quantity and the aforementioned discounts only enhances the overall experience.
In a nutshell it’s a decent place for home delivery as per my experiences, I haven’t had a chance to dine there so far. Have communicated with the owner Ms.Gargi once when the delivery was really delayed and she came across as a courteous person who cares about the Customer feedback so I think they are in safe hands and would do well to strive to fine tune further on the little bottlenecks.